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AI-powered Efficiency Meets Personalized Conversations, TransformingProspect Customer Client Interactions

Unifying AI chatbot intelligence with comprehensive help desk solutions to deliver proactive, cost-effective, and satisfying customer experiences.

Grab access during our special founding members deal before the timer hits 00:00


Founding Members License Includes:

🔥 Special Lifetime Deal

Get UserTale for a 1-Time Price

Zero Recurring Fees Forever




A Unified Communication Hub:

Connect Seamlessly Across All Channels

Our platform integrates effortlessly with leading communication channels including Email, Website Live-Chat, Facebook, Twitter, WhatsApp, Instagram, and Line, among others, providing a consistent customer experience, regardless of the channel. 

Manage all your customer interactions through a single, unified dashboard, streamlining communication and ensuring no customer interaction goes unnoticed.

One Line of Code,
Endless Conversations.

Transform your website’s customer experience with our easy-to-use live chat widget. Designed for businesses of all sizes, it offers a seamless way to connect with your visitors in real time.

Brand-Centric Customization

Our live chat widgets can be fully customized to align with your brand's aesthetics and language preferences.

Multilingual Support

Cater to a global audience with support for over 10 languages.

Color Customization

Adjust the widget colors to match your brand's visual identity.

Seamless Email Continuation

Effortlessly continue conversations over email, ensuring no customer query is left unanswered.

Enhanced User Interaction

Typing indicators, support for emojis, and attachments make conversations more dynamic and engaging. 

Distraction-Free Messaging

Offer a popout window option for a focused messaging experience.

Elevate Your Chat Capabilities –

Advanced Tools for Expert Conversation Handling.

Our live chat tool goes beyond the basics, offering a suite of advanced features for greater control and efficient conversation management.

Manage all your customer interactions through a single, unified dashboard, streamlining communication and ensuring no customer interaction goes unnoticed.

Canned Responses for Repetitive Queries

Dramatically reduce the time spent on frequently asked questions by using canned responses. Create and save replies for common queries, enabling super quick responses that enhance customer satisfaction and agent productivity.

Customizable Working Hours and Unavailability Messages

Set your team's working hours according to your time zone and customize messages to inform visitors when you're offline. This transparency improves customer understanding and experience.

Effortless Note-Adding to Conversations

Easily add notes to any conversation directly from the UserTale Dashboard. Just open the contact page, and you can add your notes instantly, making tracking and follow-ups a breeze.

Customize and Manage Your Labels

Create labels once in your UserTale account for streamlined organization. Customize them with names, descriptions, and colors, and edit them as needed for ongoing clarity and organization.

Create Custom Segments Quickly

Utilize advanced filters to group contacts and save them as segments. Name these segments as you wish, allowing for efficient categorization and targeted communication strategies.

Comprehensive Activity Tracking

Keep your account secure and compliant with detailed audit logs. These logs allow you to track and trace account activities easily, ensuring transparency and security..

Enhance Engagement with Conversation Starter Forms

Time is a precious commodity in customer support, and our Conversation Starter Forms are designed to help you make the most of it. 

By gathering essential information before a conversation begins, these forms provide you with valuable insights right at your fingertips.

Efficient Communication

Quickly gathers essential upfront information. 

Enhanced Customer Experience

Offers personalized and quicker resolutions.  

Reduced Repetition

 Minimizes routine questioning. 

Better Agent Preparation

Enables informed and ready support. 

Improved Response Quality

Facilitates accurate, tailored replies. 

Data Insights

Aids in collecting useful customer data.


Adapts to various business needs.

Meet Jade

Your AI Assistant, Providing 24/7 Support,  Freeing Up Valuable Team Time.

Jade isn’t just an AI assistant; it’s the first line of support revolutionizing your customer interactions.

Instant Support, Anytime.  Discover the Efficiency of Smart Chatbots.

24/7 Availability

Your chatbots provide round-the-clock support, ensuring your customers receive instant assistance any time of day or night. This continuous availability enhances customer satisfaction and trust in your brand.

Immediate Response

With immediate response capabilities, your chatbots significantly reduce wait times for your customers. This efficiency leads to quicker resolutions and a better overall customer experience.

Consistent Quality

Smart chatbots deliver consistent, high-quality responses to common inquiries. This uniformity ensures every customer interaction meets your brand’s standards of excellence. 

Scalable Support

Easily handle high volumes of customer inquiries without compromising on quality. Smart chatbots scale to meet increased demand, providing reliable support during peak times.

Personalized Interactions

Create custom experiences equipped with AI that adapts to each customer, offering personalized responses and recommendations.

Instant Support, Anytime.  Discover the Efficiency of Smart Chatbots.

Enhance your customer support system with a tailored knowledge base designed for streamlined query handling, increased agent efficiency, and improved customer service.

Seamless Integration with Live Chat

Link your help center to your live chat widget effortlessly with just a click, providing your customers with immediate access to helpful information. 

Efficient Categorization for Easy Accessibility

Keep your informative articles well-organized and easily accessible to your users.

Manage Multiple Portals with Ease

Create unique portals for different segments of your customer base, whether you manage multiple brands, products, or services. All of these can be controlled from one centralized dashboard, simplifying your management process.

Create Engaging, Organized Content

Craft Informative Articles

Develop engaging articles with a rich content editor tailored to your needs.

Multimedia Integration

Include YouTube and Vimeo links in your articles for a more interactive experience.

Support for Drafts

Enjoy the flexibility of working on your articles at your own pace.

Optimized for SEO

Manage metadata effectively to enhance the searchability of your articles.

Simplify Workflow with Advanced Automation Rules

Automation Rules are designed for ease of use and flexibility, allowing you to craft personalized automation flows that fit your specific needs. These rules not only streamline processes but also ensure that your team can focus on delivering exceptional customer service.

Easy-to-Create Flows

 Set up your custom automation flow effortlessly. Choose a trigger, define conditions, and specify actions, all from an intuitive drop-down menu interface.

Varied Triggering Events

Select from three types of triggering events for your automation: 'Conversation Created', 'Conversation Updated', and 'Message Created'.

Intelligent Condition Selection

Our system suggests smart conditions based on your chosen trigger. You have the flexibility to add multiple conditions to fine-tune your automation for precise execution.

Stay Connected Anywhere with the UserTale Mobile App

Empower your support team with the ultimate flexibility of the UserTale mobile app. Designed for on-the-go accessibility, this app ensures you and your agents can manage customer conversations no matter where you are. 

Real-Time Notifications

Stay updated with instant notifications for customer queries and conversations

Full-Feature Accessibility

Enjoy the full range of UserTale's features, optimized for mobile use. Whether it's engaging in live chats, reviewing customer data, or collaborating with team members, do it all from your phone.

Seamless Communication

Respond to customer needs promptly and effectively, ensuring high-quality support even when away from your desk.



Data Security and Compliance
– Our Top Priority

All customer data is encrypted. We utilize Amazon Web Services (AWS) Key Management System (KMS) for managing encryption keys with hardware security modules, aligning with industry best practices for maximal data security.

Hosting on Amazon Web Services, we leverage state-of-the-art AWS security products like KMS, GuardDuty, and Inspector. This robust infrastructure ensures your data is safeguarded with the highest security measures.

See How UserTale Stacks Up Against Similar, More Expensive Tools

Feature Intercom Drift HelpScout HelpCrunch UserTale
Shared Inbox
All Channels Limited Limited
Chatbots Basic Pro Plan
AI Agent
Pricing $39-139/mo/seat Starts at $2,500/mo $25-100/mo/seat $15-620/mo/seat $97 one-time
Get UserTale

Founding Members License Includes:

🔥 Special Lifetime Deal

Get UserTale for a 1-Time Price

Zero Recurring Fees Forever




Frequently Asked Questions

We know you have some questions in mind. We tried to list the most common ones. If your question is not listed here, then please contact us.

The lifetime deal offers unlimited access to all features of our product for unlimited agents. This means you pay once and enjoy uninterrupted service without any additional costs for adding new agents.

Yes, our lifetime deal allows you to add an unlimited number of agents at no extra cost. This feature is especially beneficial for growing teams and businesses.

The AI assistant helps in managing routine inquiries, allowing your agents to focus on more complex issues. It also provides quick responses to common questions, enhancing overall customer experience.

Our product is designed for ease of use with a simple setup process. You can quickly integrate it into your existing system and start using it without needing extensive technical knowledge.

Yes, our software supports multiple languages, making it suitable for businesses with a global customer base.

Yes!  Any core feature updates, bug fixes and improvements we make to the UserTale platform will be included free of charge.

Our product integrates with various channels including live chat, email, social media platforms, and more, providing a comprehensive solution for all your customer support needs.

No, there are no limits on the number of conversations or customers. Our product is designed to scale with your business, handling as many interactions as necessary.

Yes, you can customize the live chat widget to match your brand’s style and language, ensuring a seamless experience for your users.

The product offers comprehensive analytics and reporting features, providing insights into customer interactions, agent performance, and overall service efficiency.

Yes!  We stand behind our products and will provide a no-questions-asked 100% money back guarantee if you are not satisfied within the first 30 days of purchase.

Feel free to use our live chat widget in the bottom corner of this page or email us at support@usertale.com.

Grab access during our special founding members deal before the timer hits 00:00


Founding Members License Includes:

🔥 Special Lifetime Deal

Get UserTale for a 1-Time Price

Zero Recurring Fees Forever